Q1. Where can you film corporate interviews or client testimonials in Japan?
We can film at a range of locations depending on your needs: in a studio, at your client’s office or at an event venue. We have often filmed client testimonials on a green screen - this is a great option if the location is challenging. We can also make the most of existing office or event spaces to create a polished backdrop that fits your brand.
Q2. Can you film in both English and Japanese?
Yes. We can interview and edit in either language, with bilingual producers, directors, and editors ensuring the final video communicates clearly to your target audience.
Q3. What kind of clients have you produced testimonial videos for?
We’ve worked with global corporations such as JLL, Microsoft, SAP, Celonis, HP, and many others. Our team understands the expectations of multinational companies and ensures a smooth, professional process throughout.
Q5. How do you handle audio and lighting for interviews?
We have a full set of equipment including three-point lighting, lapel mics, boom mics, and other tools to ensure clear sound and visuals that have impact. Japanese offices can be cramped and challenging spaces to film in but we are experienced in making any location look the best it possibly can.
Q7. Can overseas clients direct the interviews remotely?
Yes. We can connect overseas producers or directors via remote link, allowing them to observe, give feedback, or even ask the interviewee questions directly..
Q8. What is the process for preparing a testimonial shoot?
We work with you in advance to decide on interview questions, filming style, and location. We can also coordinate with your client to make scheduling simple and ensure they are comfortable on camera.
Q9. Do you provide B-roll footage as part of the testimonial?
Yes. We can capture additional office, product, or cityscape footage (for example, Tokyo skyline shots) to complement the interview and make the testimonial more engaging.
Q10. What is your turnaround time for edited testimonials?
Typically, we deliver a first cut within 1–2 weeks, depending on project scale. With proper planning, most projects are finalized after two main rounds of review
Q11. What formats do you deliver in?
We deliver in both horizontal (16:9) formats for websites and presentations, and vertical (9:16) formats optimized for social media. Delivery is usually via Google Drive, Dropbox, or a professional transfer service like MASV or Frame.io.
Q12. What camera equipment do you use for interviews?
Our in-house gear includes Canon and Blackmagic cameras and Canon lenses. We have filmed customer interviews and client testimonial videos with cameras such as Sony FX3, FX6, FX9 and ARRI cameras. We often rent great from Tokyo rental houses to meet specific client requirements.
Q13. How do you ensure the interviewee is comfortable on camera?
We approach interviews like a natural conversation, with a genuine curiosity about what drives the interviewee. By keeping crew sizes small (we have handled interviews with a crew of 1, but prefer working with at least 2 crew) and creating a relaxed environment, we help interviewees feel at ease and deliver authentic, engaging answers.
Q14. Do you provide bilingual interviewers?
Yes. We can provide interviewers fluent in both Japanese and English, ensuring that both local and overseas audiences feel represented in the final video.
