Question 1

Where can you film corporate interviews or client testimonials in Japan?

Accepted Answer

We can film at a range of locations depending on your needs: in a studio, at your client’s office, at an event venue, or even with a green screen. We also make the most of existing office or event spaces to create a polished backdrop that fits your brand.

Question 2

Can you film in both English and Japanese?

Accepted Answer

Yes. We can interview and edit in either language, with bilingual producers, directors, and editors ensuring the final video communicates clearly to your target audience.

Question 3

What kind of clients have you produced testimonial videos for?

Accepted Answer

We’ve worked with global corporations such as JLL, Microsoft, SAP, Celonis, HP, and many others. Our team understands the expectations of multinational companies and ensures a smooth, professional process throughout.

Question 4

Do you provide studio options or is it always on location?

Accepted Answer

Both are possible. We can book a professional studio if you prefer a controlled environment, or film at offices and event venues for a more authentic, natural look. We also provide green screen setups when required.

Question 5

How do you handle audio and lighting for interviews?

Accepted Answer

We have a full set of equipment including three-point lighting, lapel mics, boom mics, and other tools to ensure clear sound and visuals that have impact. Japanese offices can be cramped and challenging spaces to film in but we are experienced in making any location look the best it possibly can.

Question 6

Do we need filming permits for interview shoots in Tokyo?

Accepted Answer

If we are filming inside offices or rented venues, permits aren’t needed. For exterior establishing shots, we can advise on quick options around Tokyo where permits are not required. If we setting up tripods in public spaces permits are required.

Question 7

Can overseas clients direct the interviews remotely?

Accepted Answer

Yes. We can connect overseas producers or directors via remote link, allowing them to observe, give feedback, or even ask the interviewee questions directly..

Question 8

What is the process for preparing a testimonial shoot?

Accepted Answer

We work with you in advance to decide on interview questions, filming style, and location. We can also coordinate with your client to make scheduling simple and ensure they are comfortable on camera.

Question 9

Do you provide B-roll footage as part of the testimonial?

Accepted Answer

Yes. We can capture additional office, product, or cityscape footage (for example, Tokyo skyline shots) to complement the interview and make the testimonial more engaging.

Question 10

What is your turnaround time for edited testimonials?

Accepted Answer

Typically, we deliver a first cut within 1–2 weeks, depending on project scale. With proper planning, most projects are finalized after two main rounds of review

Question 11

What formats do you deliver in?

Accepted Answer

We deliver in both horizontal (16:9) formats for websites and presentations, and vertical (9:16) formats optimized for social media. Delivery is usually via Google Drive, Dropbox, or a professional transfer service like MASV or Frame.io.

Question 12

What camera equipment do you use for interviews?

Accepted Answer

Our in-house gear includes Canon and Blackmagic cameras and Canon lenses. We have filmed customer interviews and client testimonial videos with cameras such as Sony FX3, FX6, FX9 and ARRI cameras. We often rent great from Tokyo rental houses to meet specific client requirements.

Question 13

How do you ensure the interviewee is comfortable on camera?

Accepted Answer

We approach interviews like a natural conversation, with a genuine curiosity about what drives the interviewee. By keeping crew sizes small (we have handled interviews with a crew of 1, but prefer working with at least 2 crew) and creating a relaxed environment, we help interviewees feel at ease and deliver authentic, engaging answers.

Question 14

Do you provide bilingual interviewers?

Accepted Answer

Yes. We can provide interviewers fluent in both Japanese and English, ensuring that both local and overseas audiences feel represented in the final video.

Customer Testimonial Videos

信頼性の高いお客様の声は、サービスの価値を最も自然に伝える強力なコンテンツ

3種類に対応し、顧客体験を最大のセールスツールに

オンラインで取材

オフィスで取材

イベントで取材

顧客ストーリーが選ばれる理由

オンライン顧客インタビュー（Tesutemo）

最速・低コスト・全国対応。オンラインで手軽に収録できる顧客の声

内容

これに向いている

特徴

オフィス / 現場での顧客インタビュー

御社または顧客企業のオフィスで撮影し、空間と人物の両方から信頼感を伝えるスタイル

内容

これに向いている

特徴

イベントでの顧客インタビュー

展示会・カンファレンス・ユーザーイベントで、来場者の熱量をそのまま収録。多人数の声に最適

内容

これに向いている

特徴

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